Monthly phone and remote internet support subscription. Standard.
- 30 Days Free Support – For new system purchases the free support period begins on the date of purchase. After the 30 Day Free Support has expired, Free support can still be obtained by referring your support and information related questions to http://community.blackfishpos.com a Monthly support package will need to be in place to receive phone and/or remote internet support.
What Services are Offered with Telephone/Remote Support?
- Assistance with troubleshooting software problems
- Information on the use of software features
What Hours are Telephone/Remote Support availability?
- Standard monthly support is provided Monday – Friday from 10AM to 5PM Central Time.